This site collects certain personal data from its users in compliance with the regulations in force, in particular Law No. 78-17 of January 6, 1978 "Informatique et Libertés" and the General Data Protection Regulation (RGPD).
1. Owner and data controller
RMA (Reassort Merchandising Assistance)
SASU with capital of 350,000 euros
Head office: 589 route de Crest, 26740 Sauzet - France
SIRET : 33886528000022 - RCS Roman
VAT: FR59338865280
Telephone: (+33) 4 75 46 77 67
E-mail: contact@rmasa.com
Legal representative and publication manager: Pierre Baestlé
2. Types of data collected
2.1 Information supplied directly by the user
Via the contact form :
- First and last name
- E-mail address
- Phone number
- Company name
- Purpose of request
- Message content
2.2 Automatically collected data
- Cookies: files placed on your device to enhance your experience
- IP address (anonymized)
- Usage data: pages visited, duration of visit, source of traffic
- Technical data: browser type, operating system, device type
- Approximate location: country, region (via Google Analytics)
2.3 Anonymized data via Consent Mode V2
To manage your privacy preferences, this site uses Google's Consent Mode V2 via Cookiebot. This mode enables :
- With your consent: collection of detailed analytical data to improve our services
- Without consent: collection of anonymous data that does not allow you to be identified, used for basic statistics and site optimization.
You can modify or withdraw your consent at any time via the cookie management tool.
3. Data processing purposes
The data collected is used exclusively for the following purposes:
- Handling contact requests: responding to your questions and requests for information
- Site performance analysis: improve user experience and optimize content
- Site security: preventing abuse, detecting anomalies and ensuring smooth technical operation
- Legal compliance: meeting our legal and regulatory obligations
We never sell your personal data to third parties.
4. Legal basis for processing
Our data processing operations have the following legal bases:
| Type of treatment | Legal basis |
|---|---|
| Contact form | Consent (Art. 6.1.a RGPD) |
| Google Analytics | Consent via Cookiebot (Art. 6.1.a RGPD) |
| Essential cookies | Legitimate interest (Art. 6.1.f RGPD) |
| Security and logs | Legitimate interest (Art. 6.1.f RGPD) |
| Legal archiving | Legal obligation (Art. 6.1.c RGPD) |
5. Sharing data with third parties
Certain data may be shared with the following partners, who are required to respect confidentiality and comply with applicable regulations:
Technical partners :
- o2switch (France): website hosting
- Cookiebot (Cybot A/S, Denmark): cookie consent management
- Google LLC (United States): audience analysis via Google Analytics 4
Transfers outside the European Union
Data transmitted to Google LLC (United States) is governed by the European Union's Standard Contractual Clauses, which guarantee an adequate level of protection.
We do not share your data with any third parties for commercial or advertising purposes.
6. Data retention period
Personal data is kept only for the time necessary to fulfil the purposes for which it was collected:
| Data type | Shelf life |
|---|---|
| Contact form | 2 years from last exchange |
| Google Analytics data | 14 months maximum (anonymized data) |
| Cookies | 13 months maximum |
| Connection logs (security) | 12 months maximum |
| Legal obligations (if applicable) | Legal retention period |
After this period, your data will be irreversibly deleted or made anonymous.
7. Your rights to your data
In accordance with the RGPD and the Data Protection Act, you have the following rights:
Fundamental rights :
- Right to information: know what data is collected and for what purpose
- Right of access: obtain a copy of your personal data
- Right of rectification: correct inaccurate or incomplete data
- Right to erasure: request the deletion of your data ("right to be forgotten")
- Right to restriction: temporarily limit the processing of your data
- Right to object: to the processing of your data, in particular for analysis purposes
- Right to portability: retrieve your data in a structured and readable format
- Right to withdraw your consent: modify or withdraw your consent at any time via the cookie management tool
How to exercise your rights
For all inquiries, please contact us:
- By e-mail: contact@rmasa.com
- By post: 589 route de Crest, 26740 Sauzet - France
- By telephone: (+33) 4 75 46 77 67
We will get back to you withinone month. You may be asked to show proof of identity to secure your request.
Complaints to the CNIL
If you feel that your rights have not been respected, you can lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) :
- Website: www.cnil.fr
- Address: 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07
- Telephone: 01 53 73 22 22
8. Data security
RMA implements appropriate technical and organizational measures to protect your personal data:
- Secure transfers: HTTPS protocol for encrypted exchanges
- Pseudonymization and anonymization: where possible
- Restricted access: only authorized personnel can access data
- Active monitoring: detecting and preventing data breaches
- Regular updates: of our security systems
In the event of a data breach likely to present a high risk to your rights, we will inform you as soon as possible in accordance with the regulations.
9. Cookie policy
What is a cookie?
A cookie is a small text file placed on your device when you visit our site. It is used to store information relating to your browsing.
Types of cookies used :
Essential cookies (no consent required)
- Technical session cookies necessary for site operation
- Cookiebot consent cookie to remember your preferences
Analytical cookies (consent required)
- Google Analytics 4: audience measurement and user experience optimization
- Consent Mode V2 compatible: anonymous data collection if you refuse consent
Manage your preferences
On your first visit, a Cookiebot banner allows you to :
- Accept all cookies
- Refuse non-essential cookies
- Customize your preferences
You can modify your choices at any time by clicking on "Manage my cookies" at the bottom of the page or from your browser settings.
Validity period: 13 months maximum
For more information on cookies, visit the CNIL website: www.cnil.fr
10. Embedded content from other sites
Some pages may contain embedded content from third-party sites (YouTube videos, Google Maps, etc.). This content may :
- Collect data about you
- Using cookies
- Track your interaction with embedded content
We recommend that you consult the privacy policies of these third-party sites:
- Google/YouTube: policies.google.com/privacy
11. Changes to this policy
This privacy policy may be modified at any time to ensure compliance with applicable laws and the evolution of our services.
The date of last update is indicated at the top of this page.
In the event of substantial modification, we will inform you by a visible message on our site or by email if we have your address.
By continuing to use our site after a change, you accept the new privacy policy.
12. Contact
If you have any questions, require further information or wish to exercise your rights concerning this privacy policy :
RMA - Data Protection Department
E-mail: contact@rmasa.com
Telephone: (+33) 4 75 46 77 67
Address: 589 route de Crest, 26740 Sauzet - France
RMA is committed to respecting your privacy and protecting your personal data in accordance with applicable regulations.